Join Wipro as Backoffice Executive - HR Operations - Immediate Openings

Company Name: Wipro

About Company:
Wipro is a leading global information technology, consulting, and business process services company headquartered in India. With a strong presence across industries, Wipro delivers innovative solutions in IT, HR operations, BPM/BPO services, and digital transformation to clients worldwide.

Job Role: Associate – Backoffice (US HR Operations)

Location: Airoli, Thane, Navi Mumbai, Mumbai (All Areas – including Dombivli, Ambernath, Ulhasnagar)

Job Responsibilities:

Handle incoming help requests from clients via phone or email professionally.

Document end-user details including name, department, contact information, and query details.

Learn and understand process details to ensure smooth issue resolution.

Record, track, and maintain logs of all queries and problem-solving steps.

Follow standard operating procedures to resolve queries as per SLAs.

Provide backend support for HR operations in the US process.

Qualification:

Any Graduate (BA, B.Com, B.Sc, MA, M.Com, PG Diploma, Part-time MBA).

B.Tech & Full-time MBA freshers are not eligible.

Basic knowledge of MS Excel.

Age: 22 to 27 years.

Skills Required:

Strong communication and documentation skills.

Basic MS Excel proficiency.

Ability to work in a night shift (Non-Voice Process).

Problem-solving and time management skills.

Salary: Not disclosed by the company.

Other Details:

Experience: 0-2 years (Freshers welcome).

Night shift only (Both side cab facility provided).

Fixed weekends off (Saturday & Sunday).

Service Agreement: 1 year (Mandatory).

Immediate joiners or candidates available within 10–15 days preferred.

Interview Details:

Date: 2nd – 3rd September

Time: 10:30 AM – 12:00 PM

Venue: Gigaplex Building 3, 3rd Floor, Airoli West, near Patni Ground, Airoli – 400708